“‘We had the sales agent we bought our loft from around to have a look and value it post-refurb. He was extremely impressed with the quality of the work, and interestingly, he later told me that knowing the property and what we’d had done to it from talking to me over the phone before seeing it, he’d had a figure in his head based on the area, similar properties nearby, etc, but once he saw the work, revised this figure up as the quality of the finish was so high, plus he commented it really had the “wow” factor.’”